Returns & Exchange Policy
If you are not satisfied with your purchase, please contact us within 15 days from the date of receipt of the order to schedule a return of unwanted items.
The merchandise must be returned with the invoice and its original packaging (if applicable).
Minishack will not pay freight charges for any returned item or reshipping charges for an exchange.
We do not accept returns of used items.
Menstrual products cannot be returned or exchanged.
Please note that delivery charges may apply if your initial order no longer becomes eligible for free delivery following the return of the merchandise (in the case of orders over $ 89).
You must contact us by email at Hello@minishack.ca or by phone before returning merchandise to us.